We run a small business without a dedicated IT department, but try to use the latest technology with our server and remote communication. After jumping between a variety of support vendors in the area, we began using TechEase in 2005. We have been very pleased with their almost immediate response to any and all of our requests, from general questions to technical emergencies. We especially appreciate the remote access they provide. When we allow them access to our server from their office, they are able to download patches and make adjustments in actual work time, without having to sit in our office and bill us for the time it takes to sit and wait for the downloading of programs and updates (which can add up quickly). They are patient with my questions and willing to explain what they are doing and why, without overloading me with complicated jargon. Their fees are reasonable. I am happy to recommend their services to anyone in need of a quick, responsive, competent and fair IT partner.
Sherri Trichler, Branch Manager
Financial Planning Services
Prestigious Auto Body is a great example of a business that uses many specific types of software that are only found in their industry. Auto body shop software is something we are well versed in thanks to the large number of shops that use our services. We were able to get all systems working smoothly together, as well as leading them down a path to upgrades which kept pace with their growth while taking into account their budget. This longterm planning eliminates surprises and lets Prestigious plan their expenditures in the rest of their business.